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Introduction to Phone System

When a potential customer reaches out to you, not only are they looking to hear a friendly voice at the end of the line, they are also looking for a smooth, painless experience. That means no disconnection, fumbling around with complicated phone systems to connect them to relevant departments. Investing in the right phone system could mean a world of a difference between customer retention or a high drop off rate.

Don’t underestimate the power of a phone call! While emails and messengers are really nifty, it lacks that bit of personal touch that adds a crucial layer of trust between client and business that no other technology can do. Another understated perk is that this might just be the most fuss free way to communicate! No need for software updates, plug-ins, additional downloads. This is a communication tool that you can rely on.

In an increasingly interconnected world dominated by the need for clearer and faster communication channels, Keydence has proven able to keep ahead of the pack to offer you the PBX Phone system in order to meet your business needs.

The PBX Phone System enables you to transfer calls and enjoy call conferences in addition to having better connectivity as compared to other phone systems. As the cherry on the icing on top of the cake, the PBX Phone System is available for purchase right here at Keydence.

What is a PBX Phone System?

Your landline is one of the important tools after your laptop or desktop as it is the fastest and most convenient form of communication between people. This phone system is known as PBX which stands for Private Branch Exchange, which is a telephone network which involves multiple telephones interconnected to allow for call handling and transferring, conferences, call recording, private and shared voice messages inboxes, and many other features.

The users of the PBX phone system can communicate internally and externally using different communication channels like analog. A PBX also allows you to have more phones than physical phone lines and allows free calls between users.

Business phone systems are generally classified as key telephone systems if they do not require an operator or attendant to connect stations, or as private branch exchanges if there is shared linkage with central office telephone systems. There are also many versions of hybrid phone systems.

Traditional vs IP PBX

Traditional PBXs would have their own proprietary phones, such that there would be a way to re-use these phones with a different system. This means that we either have system-lock-in (we are bound to the same system because changing system means also changing phones, which makes it prohibitively expensive to break away) or vendor-lock-in (we are bound to the same vendor because the phones are only usable with systems from the same vendor, sometimes only within a particular range of systems).

As technology has improved with time, the traditional PBXs have transformed into a whole different telephone landscape, with the flag-bearer being the Open-Standards-based IP PBX. The point of the “IP” in this new era is that the phone calls are delivered using the Internet Protocol as the underlying transport technology.

We offer Panasonic brand’s telephone system range that includes IP Phone Systems, Hybrid Phone Systems, Digital Phone Systems and Analogue Systems which are convenient to set up and offers provides more flexibility and manageability making them the ideal telephone system solution for your business.

If you are interested give us a call today!


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